Return Policy

Cancellations

You can cancel your order free of cost before shipment. Any cancellation onorders after shipment will incur 10% handling fee (min. $5).

Damaged Goods

If the items you have received are damaged or with missing parts, pleasecontact us with the description and photos of the status including the packagebox status when it is arrived.

We will reply you within 24 hours on business days.

Returns

To return your order or part of your order, please first contact ourservice team, otherwise your returns might be rejected.

Please make sure to apply returns or exchanges within 14 days of thereceipt of your order. Returns longer than this period of time may be acceptedat the discretion of us and may be only refunded as store credits.

Restocking Fee

25% restocking fee is required for the returns.

Please also make sure to return the items in the original package. Pleasenote if the returned item is damaged or with missing parts, no refund will begiven. So when you return any item to us, especially a large item, please makesure to pack them in good way and you can also insure the package with thecarrier. Then if the item is damaged during the shipment, you can file a claim.

No Refunds

Please note used items cannot apply for the refund. Please contact us ifthere is any question.